Koreanmall Free Shipping - Zero Cost on International Shipping

ㆍPlease select the language, destination country and currency you prefer.

ㆍ请选择您的语言偏好,交易货币形式,以及目的地国家或地区。

ㆍ원하시는 언어, 수령국가, 통화를 선택해 주세요.

ㆍPor favor seleccione el país de la lengua, la moneda y el destino que prefiera.

ㆍS'il vous plaît sélectionner la langue, la monnaie et du pays de destination que vous préférez.

ㆍПожалуйста, выберите страну, язык, валюта и назначения вы предпочитаете.

1
Select Your Language
3
Select the Destination

Selected Language

2
Select Your Currency

Close

Save Preferences

Korean Mall

  • MONSTA X
  • TAEMIN
  • NCT127
  • SEVENTEEN
  • BTS
  • TWICE
  • REDVELVET
  • BLACKPINK
HOME  >  HELP  >  Shipping&Delivery

Help Center - Shipping & Delivery

  • Track Your Order

How do I track my order status?


You can track your order online 24 hours/7 ~ 15 days by following these steps:



  1. Go to http://www.koreanmall.com/app/mypage/order_list

  2. Press "Order tracking" to process

  3. Enter your order number



then, you can check your order status.


 


I can't track my order on courier tracking page. How do I track my order? 


Tracking information may not be available for your package; it will be available within the next 24 hours when our logistic partners have updated their records.


If after 1 business day you still have problem with your tracking number, please reach out to us at http://www.koreanmall.com/app/cs/counsel We will assist you right away.