• How long does it take to replace my item?
Replacement process begins after we have completed evaluating your returned product. This quality evaluation process may take up to 2 business days.
Note: All prepaid orders (Mastercard, Visa, AMEX, JCB, Alipay, Paypal, Tenpay, UnionPay) are automatically refunded.
*In case of weather disturbances and other natural calamities, please refer to the website for updates as lead time may vary.